At Vesperlith, protecting your privacy and the security of your data is foundational to our business. This Privacy Policy outlines how we collect, use, protect, and handle your information when you use our website, applications, and software services.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and company details when you submit a contact form or request a consultation.
- Technical Data: IP addresses, browser types, device identifiers, and usage metrics automatically collected through standard web analytics.
- Service Data: Information specifically related to the configuration and deployment of SaaS products, automations, or infrastructure you commission from us.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide, operate, and maintain our enterprise software solutions.
- To communicate with you regarding project updates, technical support, and administrative notices.
- To analyze website usage and improve our platform's performance and user experience.
- To comply with legal obligations and enforce our Terms of Service.
3. Data Security & Storage
Vesperlith employs enterprise-grade security measures, including encryption in transit and at rest, secure access protocols, and regular system audits, to protect your data against unauthorized access, alteration, or destruction. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
4. Third-Party Disclosures
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include trusted third-party infrastructure providers (such as cloud hosting and analytics partners) who assist us in operating our services, so long as those parties agree to keep this information strictly confidential.
5. Your Rights
In accordance with the Digital Personal Data Protection Act, 2023 (DPDPA) and the Information Technology Act, 2000 of India, you have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to nominate a representative and seek grievance redressal. To exercise these rights, please contact our Grievance Officer via our contact channels.
6. Changes to this Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date.